European Car Authority is a family owned, full service auto repair shop
serving the Eastside since 1995. Ken is the owner and Master Technician
whose passion is working on European cars. Cheryl takes care of the accounting
and business. Dillon and Patrick are skilled technicians who offer the
highest level of customer service. Being that we are a relatively small
shop, you will not be handed off to a middle man (or service writer) –
you will communicate directly with Ken who will be diagnosing your car.
Upon inspection, he will thoroughly walk you through the recommended repairs,
address all of your concerns as well as receive authorization before any
work is started.
The team attends several continuing education classes and trainings each
year to keep up to date with new vehicles and systems. We continually
invest in the newest generation of computerized diagnostic scanners, tools
and equipment. Our technical library is complete with online technical
data, recall notification and factory service bulletins. We are one of
only a handful of shops in the Seattle area who has invested in a full
line of Autologic Software and Scanners for all of the European vehicles
that we work on.
Ken is so passionate about European cars that he recently visited the Mercedes
Benz plant and the Porsche plant in Stuttgart, Germany. It was a great
experience to actually see the vehicles he works on on a daily basis as
they go down the assembly line.
European Car Authority is your alternative to the dealership. We offer
quality workmanship coupled with integrity. We pledge to go that extra
mile to ensure your complete satisfaction!