"Ken is an excellent mechanic and gives a fair price. I had a very
an extremely difficult problem with my Porsche and he put in the extra
time to make sure I wasn't spending the money on an expensive replacement
computer for no reason. He definitely earned a lifetime customer."
-A google User
I brought my car in to ECA for a repair of work that had been previously
done incorrectly at another shop in CA. Ken looked over my car and found
the problem with the other shop's repairs, and also caught that they
had installed my brake pads incorrectly as well! He also noticed that
my tires were cracked, and they weren't even part of the reason I
brought the car in. The fact that he took the time to go over the whole
car carefully was really nice.
Ken and Cheryl worked with me to interface with the other shop (who was
ultimately responsible for the repair cost) and took pictures to send,
etc. They were both very helpful and I felt comfortable and like I was
in good hands. Ken also took the time to explain things to me and didn't
talk down to me as sometimes happens at my dealership.
I will be definitely going back there the next time my car needs work.
"Just a note to thank you for getting our car right in and serviced.
As always, we appreciate your honesty and tremendous service."
--S & L Kosmider
" I wanted to thank you! You spent nearly half an hour, answered all
my questions and really went the extra mile. I want you to know how much
I appreciate it. Thank you! You really helped me."
" It's great to do business with people as nice ( and as good
at what they do) as you."
" Our total experience with your company was something we will recommend
to any European Car owner we know in the Seattle area. "
--D & L Tarr
ECA has continued to do good work for me over the years. I actually specifically
just bought another European car to be able to maintain Ken as my mechanic.
My Volvo was in serious need of a little TLC. Ken ( the owner ) personally
showed me what was wrong and then gave me an estimate of what it would
cost to take care of it. Small shop but very nice. I will be back.
I called the week before and was able to schedule an appointment quickly.
They drove me to my office from the shop. My car hadn't been performing
up to par and I asked them to look into it. They called back and told
me exactly what maintenance could (and should) be done and I agreed. My
Porsche is now performing great!
European Auto has taken care of my wife's Mercedes and my Audi for
several years. Ken runs a great business and has always made sure that
the right thing is done when it comes to repairs. Most recently Ken totally
rebuilt my drive system in my wife's Mercedes. He is a perfectionist
and makes sure that the job was done right. It wasn't cheap, but I
didn't expect it to be since it was a very complex job due to damage
from a collision. I've driven for many miles with no problems. He
has also taken care of routine maintenance issues on both of my cars and
has been reasonable and competent at all times.
We have had our cars serviced at ECA for many years, Ken will always call
after the service inspection and let you know what is in need of repair
and the cost. The service and knowledge is excellent and the repairs are
done in time. He is a straight-up honest technician. I wouldn't go
The shop is extremely knowledge and hassle free. Ken is straight forward
with great customer service.